Finding Millions Hidden in the Payment Lifecycle | Optimus

A leading Fortune 50 North American fast-fashion apparel and accessories retailer processing ~400M payment events annually faced growing challenges in reconciling payments and investigating settlement discrepancies across its complex omnichannel payment ecosystem. With payment data fragmented across gateways, processors, acquiring banks, settlement systems, billing applications and ERP platforms, finance teams lacked end-to-end visibility into the payment lifecycle, making it increasingly difficult to identify revenue leakage before financial close.