A global parking and mobility technology company operating across Europe and North America had already matured its reconciliation environment, with transactions matched across systems, exceptions identified and reports generated. But as payment volumes grew across consumer apps, reservation platforms, in-car integrations, venue partners and pay stations, investigation became the bottleneck. Finance teams still had to manually research multiple systems and partner reports, identify root causes, classify exceptions and determine the right resolution, making investigation effort difficult to scale and slowing resolution of operational issues.
